OBJECTIVE
We answer all your calls in order to create a direct channel of communication with the citizen.
HOW?
We assist citizens or users of the institutions to inform them of the procedures and services of the City Council/Organization and other topics of interest to citizens.
ADVANTAGE
It manages to reduce service costs by minimizing management times thanks to a team of professionals. You will offer quality to citizens by eliminating waiting times and lost calls.
Why opt for citizen services?
With Tu-Voz you manage to improve your response service to citizens every time they contact your organization. In fact, our Contact center allows you to optimize your costs and dedicated internal resources. Likewise, through a quality service, answering your calls quickly and effectively, avoiding missed calls and “waiting on the phone”, you will offer a professional service. With all this, our management and supervision tools, as well as our specialized human resources, guarantee a response and good attention to citizens when and how they need it.
City information:
- cultural information
- Leisure and entertainment
- Economic information
Town Hall Information:
- Opening hours
- Services
- Entities
- Departments
Procedures:
- Registration
- Grants and subsidies
- Registration activities
- Collection of old furniture, animals
Other services:
- Switchboard call handling
Do you want to serve your citizens better?
Thanks to the citizen attention service of the XÁTIVA City Council, the town hall improved its image and the degree of satisfaction of its citizens.
OFFER BETTER ATTENTION TO YOUR CITIZENS
We offer a personalized service adapted to the needs of each organization. Tell us what the needs of your entity are and we will establish the appropriate procedures that guarantee the satisfaction of your clients.
